What ClearCRM Pricing Looks Like in 2026
Close CRM (often searched as ClearCRM) offers four pricing tiers in 2026, starting at $9 per user per month on annual billing and reaching $139 per user per month for the Scale plan. The pricing structure is per-seat, and monthly billing adds 25-35% to every plan. The table below shows what you pay today.
| Plan | Annual Price (per user/month) | Monthly Price (per user/month) | Best For |
|---|---|---|---|
| Solo | $9 | $19 | Single-user operators with under 10,000 leads |
| Essentials | $35 | $49 | Small teams needing unlimited leads and basic calling |
| Growth | $99 | $109 | Teams that want AI workflows, Power Dialer, and automation |
| Scale | $139 | $149 | High-volume outbound orgs needing predictive dialing and advanced controls |
All plans include Close’s built-in calling, email, SMS, and their AI assistant called Chloe. What changes between tiers is the ceiling on features like workflow automation, dialer speed, call recording retention, connected email accounts, and AI credit allocation.
The pricing looks straightforward on the surface. But the real cost of Close CRM goes well beyond the per-seat sticker price. Phone credits, premium phone lines, the Call Assistant add-on, and AI credit overages can add 40-75% to your base cost. This guide breaks down every line item so you know exactly what you will pay before you commit.
Quick note on naming: You will see this product called “Close CRM,” “Close,” or “ClearCRM” across search results and review sites. They all refer to the same product from Close.com. This article uses the terms interchangeably to match what people search for.
ClearCRM Plan-by-Plan Breakdown
Each Close CRM plan targets a different team profile. Here is exactly what you get and what you lose at every tier.
Solo ($9/user/month annual)
The Solo plan is a single-user plan capped at 10,000 leads. It includes:
- Calling and SMS with basic phone features
- Two-way email sync with 3 connected email accounts
- AI Enrich for pulling live contact data
- 500 AI credits per user per month (no rollover)
- 30-day call recording retention
What you do NOT get on Solo:
- No workflows or automation
- No Power Dialer or Predictive Dialer
- No bulk email
- No custom activities
- No team collaboration features
Who should pick Solo: Freelance closers, solo founders doing their own outbound, or a one-person sales operation testing Close before upgrading.
Essentials ($35/user/month annual)
Essentials unlocks unlimited contacts and leads, team collaboration, and centralized inbox and task management. Key features:
- Unlimited leads and contacts
- Multiple pipelines and advanced filters
- Team features: shared inbox, task assignments
- Built-in forms, email, calling, and SMS
- 3 connected email accounts per user
- 1,000 AI credits per user per month (shared pool up to 10,000)
- 30-day call recording retention
What you still do NOT get on Essentials:
- No workflows
- No Power Dialer
- No bulk email send-as
- No custom activities
- No custom objects
Who should pick Essentials: Small teams (2-5 reps) that need a shared CRM with calling but do not yet need automation or high-velocity dialing.
Growth ($99/user/month annual)
Growth is the plan most teams buy. It is where Close starts to feel like a real outbound machine. Key additions:
- Automated workflows with Chloe integration
- Power Dialer for high-volume calling
- Custom activities (250 templates, 50,000 instances per month)
- Bulk email with send-as capability
- 10 connected email accounts per user
- 1,500 AI credits per user per month (shared pool up to 15,000)
- 90-day call recording retention
- Lead Summaries, Suggested Actions, AI Email Rewrite
Who should pick Growth: Teams of 5-15 SDRs running structured outbound campaigns who need the Power Dialer and workflow automation to hit volume targets.
Scale ($139/user/month annual)
Scale adds enterprise-level control for larger or more complex sales orgs:
- Predictive Dialer for maximum call volume
- Call coaching and live call monitoring
- Role-based access and custom roles
- Lead visibility rules
- Unlimited call recording retention
- 2,000 AI credits per user per month (shared pool up to 20,000)
- Custom objects and custom reporting (Explorer)
- Comparison reports
Who should pick Scale: Teams of 15+ reps, sales orgs with managers who need coaching and call monitoring, or companies with complex permission requirements.
Chloe AI: What You Get on Every Plan
Chloe is Close’s built-in AI assistant. It is available on all plans but capabilities expand with each tier:
| Chloe Feature | Solo | Essentials | Growth | Scale |
|---|---|---|---|---|
| Batch calling | Yes | Yes | Yes | Yes |
| Chat (Beta) | Yes | Yes | Yes | Yes |
| Enrichment | Yes | Yes | Yes | Yes |
| Use in Workflows | No | No | Yes | Yes |
| Auto Updates | No | No | Yes | Yes |
| Restrict user access | No | No | No | Yes |
AI credits do not roll over month to month. If you exhaust your allocation, you can purchase additional credits. The credit pool is shared across your team, which means a 5-person Growth team gets 7,500 total credits per month (1,500 x 5).
Add-On Costs and Hidden Fees to Watch
The per-seat price is only part of the bill. Here are the costs that show up after you start using Close actively.
| Add-On | Cost | Notes |
|---|---|---|
| Call Assistant | $50/month + $0.02/minute | AI transcription and call summaries |
| Premium Phone Numbers | $19/month per line | IVR and round-robin routing |
| AI Enrich | Usage-based | $5 trial credits included; variable after |
| Phone Credits | Usage-based | Outbound calls approximately $0.02/minute |
| Phone Lines from Close | Starting at $1/line/month | Basic lines for calling |
| Additional Organizations | $50/month per org | Growth and Scale get 1 free secondary org |
| Additional AI Credits | Usage-based | Purchased when monthly allocation runs out |
Phone Credit Budgeting
Phone credits are the single biggest variable cost. Close charges approximately $0.02 per minute for outbound calls. Here is how to estimate your monthly phone spend:
Step 1: Estimate average calls per rep per day (example: 60 calls).
Step 2: Estimate average call duration (example: 3 minutes).
Step 3: Calculate daily minutes per rep: 60 x 3 = 180 minutes.
Step 4: Multiply by reps and working days: 180 x 5 reps x 22 days = 19,800 minutes.
Step 5: Multiply by cost per minute: 19,800 x $0.02 = $396/month.
For a 5-10 person team, plan for $100-$300/month in phone credits with moderate calling. Heavy dialer usage pushes that to $400-$800/month easily. The Power Dialer (Growth plan) and Predictive Dialer (Scale plan) dramatically increase call volume, which means your phone credit bill scales with your ambition.
The Call Assistant Cost Trap
At $50/month base plus $0.02 per minute of recorded conversation, the Call Assistant is priced to look affordable. But for a team recording hundreds of calls per day, it adds up fast. A 5-person team recording 200 calls per day at 3 minutes each generates 600 minutes daily. Over 22 working days, that is 13,200 minutes, or $264/month in per-minute charges plus the $50 base – $314/month total just for AI call summaries.
Checklist: Questions to Ask Before Enabling Add-Ons
- [ ] How many calls will my team make per day?
- [ ] What is our average call duration?
- [ ] Do we need premium phone numbers, or will basic lines work?
- [ ] Will we use AI Enrich for every lead, or only qualified prospects?
- [ ] Can we manage with fewer connected email accounts per user?
- [ ] Do we need a secondary organization, or can we use lead visibility rules instead?
Total Cost of Ownership by Team Size
The real question is not “what does Close cost per seat?” but “what does Close cost my team every month with everything included?” Here are realistic TCO estimates for 2026 based on active outbound teams.
3-Person SDR Team (Growth Plan)
| Line Item | Monthly Cost |
|---|---|
| 3 Growth seats (annual) | $297 |
| Phone credits (moderate calling) | $100-$150 |
| 3 basic phone lines | $3 |
| AI credit overage buffer | $20-$50 |
| Estimated Total | $420-$500/month |
5-Person SDR Team (Growth Plan)
| Line Item | Monthly Cost |
|---|---|
| 5 Growth seats (annual) | $495 |
| Phone credits (moderate calling) | $150-$250 |
| 5 basic phone lines | $5 |
| Call Assistant | $50 + usage ($100-$200) |
| AI credit overage buffer | $30-$60 |
| Estimated Total | $830-$1,060/month |
10-Person SDR Team (Growth Plan)
| Line Item | Monthly Cost |
|---|---|
| 10 Growth seats (annual) | $990 |
| Phone credits (heavy calling) | $300-$600 |
| 10 phone lines (some premium) | $50-$100 |
| Call Assistant | $50 + usage ($200-$400) |
| Additional AI credits | $50-$100 |
| Estimated Total | $1,640-$2,240/month |
20-Person SDR Team (Scale Plan)
| Line Item | Monthly Cost |
|---|---|
| 20 Scale seats (annual) | $2,780 |
| Phone credits (heavy predictive dialing) | $600-$1,200 |
| Phone lines (mix of basic and premium) | $100-$200 |
| Call Assistant | $50 + usage ($400-$800) |
| Additional AI credits | $100-$200 |
| Additional org (if needed) | $50 |
| Estimated Total | $4,080-$5,230/month |
Key takeaway: Per-user costs compound quickly at scale. A $99/user Growth seat effectively costs $140-$210/month when you include phone credits and add-ons. At 20 seats on Scale, the gap between list price and actual spend widens to 45-75%.
How Close CRM Costs Compare: Fair Add-On Inclusion
Most CRM pricing comparisons only show base seat costs. That is misleading. Here is a comparison that includes estimated add-on costs for each platform at the 5-person team level with moderate outbound calling.
| CRM | Base Cost (5 users) | Calling Add-On | AI Add-On | Estimated Total |
|---|---|---|---|---|
| Close Growth | $495/month | Included (credits extra) | Included (credits extra) | $830-$1,060/month |
| HubSpot Sales Hub Pro | $500/month | Included (calling limits) | Included | $500-$700/month |
| Pipedrive Pro | $245/month | Add-on required | AI assistant included | $350-$500/month |
| Freshsales Pro | $195/month | Basic dialer included | Freddy AI included | $250-$400/month |
| Zoho CRM | $100-$140/month | Add-on (Telephony) | Zia AI included | $200-$350/month |
Estimates assume moderate calling volume, no premium add-ons beyond standard usage, and annual billing where available.
Close is not the cheapest CRM. Its strength is that calling and email are native, not bolted-on integrations. If your team lives on the phone, the integrated experience may be worth the premium. If your outreach is primarily email-based, cheaper alternatives may serve you better.
ClearCRM vs Other CRM Pricing Compared
Here is how Close stacks up against the most commonly compared CRMs across the features that matter for outbound teams.
| Feature | Close Growth ($99) | HubSpot Sales Pro ($100) | Pipedrive Pro ($49) | Freshsales Pro ($39) |
|---|---|---|---|---|
| Native calling | Power Dialer | Basic calling | Add-on | Basic dialer |
| AI assistant | Chloe (1,500 credits) | AI email writer | AI assistant | Freddy AI |
| Workflows | Yes | Yes | Yes | Yes |
| Call recording | 90 days | Varies | Add-on | Basic |
| Bulk email | Yes | Yes | Yes | Yes |
| SMS | Yes | Add-on | Add-on | No |
| Predictive Dialer | Scale only ($139) | No | No | No |
| Visitor identification | No | Add-on | No | No |
| Free trial | 14 days | Free tools available | 14 days | 21 days |
Where Close wins: Native calling infrastructure is the best in class for small-to-mid outbound teams. The Power Dialer on Growth is a genuine productivity multiplier that most competitors charge extra for or do not offer. The AI assistant (Chloe) is genuinely useful for batch calling, lead enrichment, and email drafting without leaving the CRM.
Where Close loses: If you need visitor identification, chatbot functionality, or heavy marketing automation, HubSpot or specialized tools serve you better. Per-user pricing also makes Close expensive for large teams compared to flat-fee or lower-cost alternatives. Reporting tools are limited compared to Salesforce or even Pipedrive – some users describe them as “might as well not exist” for complex analytics needs.
When NOT to Use Close CRM
Close is not the right fit for every team. Skip it if:
- Your outreach is 100% email-based. You are paying for calling infrastructure you will not use. Pipedrive or Freshsales gives you better email features at a lower per-seat cost.
- You need a combined marketing and sales platform. Close has no landing page builder, no marketing automation, and no ad tracking. HubSpot or ActiveCampaign covers both sides.
- You have 30+ seats and a tight budget. At $99-139 per seat, a 30-person team costs $3,000-$4,200/month in base seats alone. Flat-fee or tiered alternatives like Zoho CRM or even Salesforce (with volume discounts) may be cheaper.
- You need deep reporting and analytics. Close’s reporting is functional but basic. For custom dashboards, cohort analysis, or revenue forecasting, Salesforce or HubSpot’s reporting tools are more capable.
- Your team does mostly inbound. Close is built for outbound. If your reps primarily respond to inbound leads and manage long sales cycles, a more traditional CRM like Salesforce or HubSpot may be a better fit.
International Calling Considerations
If your team calls internationally, Close’s per-minute rates vary by destination. US and Canadian calls are the cheapest at approximately $0.02/minute. International calls to Europe, Asia, or other regions cost more and can add up quickly for teams doing global outreach. Before committing, check Close’s international calling rates for your target countries and factor those into your TCO estimates. Some teams find it cheaper to use a third-party VoIP provider for international calls while using Close for domestic calling.
Decision Matrix: Which CRM Fits Your Profile?
| Your Situation | Recommended CRM | Why |
|---|---|---|
| 3-10 SDRs, phone-heavy outbound | Close Growth | Best built-in Power Dialer, native calling |
| Solo founder, budget-conscious | Close Solo or Zoho | Solo at $9 is hard to beat for one user |
| Marketing + sales combined | HubSpot | Stronger marketing automation, free tools |
| Email-first outreach (low call volume) | Pipedrive or Freshsales | Cheaper per seat, good email features |
| 20+ seat enterprise | Close Scale or Salesforce | Scale for calling teams, Salesforce for complex orgs |
| Need visitor identification | HubSpot (with add-on) | Close does not offer this at any tier |
How to Pick the Right ClearCRM Plan
Follow this step-by-step process to choose the correct plan without overpaying.
Step 1: Count your users. If you are a single user, Solo is your only option. For 2+ users, start with Essentials or Growth.
Step 2: Evaluate your calling needs. Do your reps make 30+ calls per day? You need the Power Dialer (Growth). Do they make 80+ calls per day with coaching requirements? You need the Predictive Dialer (Scale).
Step 3: Check your automation needs. If you need automated follow-ups, lead routing, or workflow-triggered actions, you must be on Growth or higher. Essentials and Solo have no workflows.
Step 4: Calculate your connected email accounts. Growth and Scale give you 10 per user. Essentials and Solo cap at 3. If your reps send from multiple email addresses (common in cold outreach), this limit matters.
Step 5: Estimate your total budget. Use the TCO tables above. Add the base seat cost, phone credits, and any add-ons you plan to use. If the total exceeds your budget, consider whether you truly need every add-on, or whether a leaner stack makes sense.
Step 6: Start with a 14-day trial. Close offers a no-credit-card free trial. Use it to test the dialer, workflow builder, and AI features before committing. There is also a 30-day money-back guarantee after purchase.
Checklist: Plan Selection Quick Guide
- [ ] 1 user only, basic CRM needs: Solo ($9)
- [ ] 2-5 users, unlimited leads, basic calling: Essentials ($35)
- [ ] 5-15 users, Power Dialer, workflows, automation: Growth ($99)
- [ ] 15+ users, predictive dialing, coaching, advanced permissions: Scale ($139)
- [ ] Heavy calling volume: budget an extra $100-$800/month for phone credits
- [ ] AI call summaries needed: budget $50 + $0.02/minute for Call Assistant
- [ ] Multiple email sending addresses per rep: Growth or Scale (10 accounts each)
Where ClearCRM Fits in Your Outreach Stack
A CRM handles your pipeline, contact management, and calling. But a successful outbound operation needs more than a CRM. You need email infrastructure that keeps your messages out of spam folders, protects your domain reputation, and verifies your lead lists before you send.
Email Warmup and Deliverability
Close CRM gives you the tools to send emails, but it does not warm up your sending domain or manage your sender reputation. If you are launching new email addresses for outbound, you need a dedicated [cold email warmup](https://blog.mystrika.com/the-complete-guide-to-email-warming-strategies-and-best-practices-for-improved-deliverability/) process that gradually builds trust with inbox providers.
Without warmup, your cold emails land in spam regardless of how good your CRM is. Platforms like Mystrika handle automated warmup across your sending domains, monitoring [email deliverability](https://blog.mystrika.com/boosting-email-deliverability-the-ultimate-guide/) metrics and adjusting warmup intensity based on real inbox placement data.
Dedicated Email Sending Infrastructure
Close connects up to 10 email accounts per user on Growth and Scale. For teams sending hundreds of emails per day per rep, you need dedicated sending domains – not your primary business domain. DoYouMail provides dedicated email infrastructure with proper SPF, DKIM, and DMARC records configured for each domain, so your cold outreach does not risk your main company email reputation.
Step-by-step: Setting Up Your Outreach Stack with Close CRM
1. Choose your Close plan based on calling volume and automation needs (use the decision matrix above).
2. Set up dedicated sending domains through DoYouMail – separate from your main business domain.
3. Warm up those domains using Mystrika’s automated warmup system for 2-4 weeks before sending at volume.
4. Verify your lead list with Filter Bounce before importing into Close to remove invalid, catch-all, and risky email addresses.
5. Connect your warmed domains to Close CRM (up to 10 email accounts per user on Growth).
6. Build your sequences in Close using workflows (Growth or Scale required).
7. Monitor deliverability continuously and adjust sending volume based on bounce rates and reply rates.
Email Verification Before Import
Importing unverified email lists into Close wastes AI credits, phone credits (if you call bad leads), and damages your sender reputation. [Email verification](https://blog.mystrika.com/the-complete-guide-to-email-verification/) through Filter Bounce catches invalid addresses, disposable emails, and role-based accounts before they enter your CRM.
The cost of verification is minimal compared to the cost of high bounce rates. A 5,000-lead list at even 15% invalid addresses means 750 wasted sends, burned sending reputation, and potential blacklisting. Verification costs a fraction of that.
The Complete Outreach Stack Cost View
Here is what a 5-person outbound team actually spends monthly when you combine Close CRM with proper email infrastructure:
| Component | Monthly Cost | Purpose |
|---|---|---|
| Close Growth (5 seats) | $495 | Pipeline, calling, workflows, AI |
| Phone credits | $150-$250 | Outbound call minutes |
| Mystrika warmup | Starting at $15/month | Domain warmup and deliverability monitoring |
| DoYouMail dedicated domains | Starting at $15/month | 2-3 dedicated sending domains |
| Filter Bounce verification | Pay-per-verify | List hygiene before import |
| Estimated Stack Total | $700-$850/month | Full outbound infrastructure |
Compare that to a team using Close alone without warmup or verification: they pay $830-$1,060/month (including add-ons) but suffer 20-40% of emails landing in spam and waste calls on invalid numbers. The outreach stack investment pays for itself in the first month through better deliverability alone.
Key Takeaways
- Close CRM offers four plans in 2026: Solo ($9), Essentials ($35), Growth ($99), and Scale ($139) per user per month on annual billing.
- Monthly billing adds 25-35% to every plan price.
- Add-ons (phone credits, Call Assistant, premium lines, AI credits) add 40-75% to the base seat cost for active teams.
- A 5-person Growth team realistically spends $830-$1,060/month, not the $495 base price.
- The Power Dialer (Growth plan) is Close’s strongest differentiator for phone-heavy outbound teams.
- Chloe AI is available on all plans but workflow integration and auto-updates require Growth or Scale.
- AI credits do not roll over monthly; shared pools range from 500 (Solo) to 2,000 per user (Scale).
- Close is most cost-competitive for teams of 3-15 reps doing phone-first outbound.
- For email-heavy outreach, combining Close with dedicated warmup, sending infrastructure, and email verification produces better results at a lower effective cost than relying on Close alone.
- Always use the 14-day free trial and 30-day money-back guarantee before committing long-term.
Frequently Asked Questions
How much does ClearCRM cost per user in 2026?
Close CRM (ClearCRM) costs $9 per user per month for Solo, $35 for Essentials, $99 for Growth, and $139 for Scale on annual billing. Monthly billing raises these to $19, $49, $109, and $149 respectively. These are base seat prices before phone credits, Call Assistant, and other add-ons.
What is the cheapest ClearCRM plan with calling features?
The Solo plan at $9 per user per month (annual) includes basic calling and SMS. However, it is limited to one user and 10,000 leads with no Power Dialer, no workflows, and only 30-day call recording retention. The cheapest plan with the Power Dialer is Growth at $99 per user per month.
Does ClearCRM charge extra for phone credits?
Yes. Close charges approximately $0.02 per minute for outbound calls as usage-based phone credits. For a 5-person team with moderate calling, budget $150-$250 per month. Heavy dialer usage on Growth or Scale plans can push phone credits to $400-$800 per month.
What is Chloe in ClearCRM and how much does it cost?
Chloe is Close’s built-in AI assistant, available on all plans at no extra base cost. It uses AI credits allocated monthly: 500 per user on Solo, 1,000 on Essentials, 1,500 on Growth, and 2,000 on Scale. Credits are shared across your team and do not roll over. Additional credits can be purchased when you hit your limit.
Is ClearCRM cheaper than HubSpot for small teams?
At the seat level, Close Growth ($99/user) and HubSpot Sales Hub Professional ($100/user) are nearly identical in price. The difference is in what you get: Close has superior native calling with the Power Dialer, while HubSpot has stronger marketing automation and free tools. For pure phone-based outbound teams, Close often delivers better value. For combined marketing and sales teams, HubSpot may be more cost-effective since you avoid buying separate marketing tools.
Can you use ClearCRM for cold email outreach?
Yes, but Close is primarily a calling-first CRM. Its email features (bulk email, send-as, AI email rewrite) work well for follow-ups and sequences, but it does not include email warmup, dedicated sending infrastructure, or email verification. For serious cold email outreach, pair Close with a dedicated warmup tool and verified sending domains rather than relying on Close’s email features alone.
What happens to ClearCRM costs when you add more users?
Costs scale linearly per seat but compound with usage. Each new user adds the per-seat cost ($35-$139 depending on plan), plus their share of phone credits, AI credit allocation, and any per-line phone costs. A team growing from 5 to 10 reps on Growth does not just double the base cost from $495 to $990 – they also increase phone credits, may need Call Assistant at higher volume, and may require additional AI credits. Plan for 1.5-2x the base seat cost per new user.
Does ClearCRM offer a free plan or free trial?
Close does not offer a free plan. It offers a 14-day free trial with no credit card required, giving you access to test features before committing. After purchase, there is a 30-day money-back guarantee. If you need a genuinely free CRM, HubSpot’s free tools or Zoho CRM’s free tier (up to 3 users) are alternatives, though they lack Close’s native calling infrastructure.